.Q1: What kinds of mould do you manufacture?
A1: We are mainly making plastic injection moulds, and we also make rubber compression, die casting
mold and Stamping tooling according to our customer’s requirements.
.Q2: What types of files (drawings) do you accept?
A2: With our CAD systems we can take the following files in: STP, STPE, IGS, X_T, DXF, DWG, PPT,
STL, CATIA, UG, etc.
.Q3: Can you provide OEM service?
A3: Of course, we can provide OEM service.
.Q4: Can you customized the exclusive mould for customers?
A4: Yes, each mould is exclusive to each customer. We will never sell the mould to others without the
permission of our clients.
.Q5: How long is the lead-time for one set plastic injection mould?
A5: It all depends on the mould size and its complexity, normally, the lead time is 25-60days.
.Q6: Is it possible without a visit in your company to know whether our mould is being built on schedule?
A6: On customers requests we are giving a detailed mould building schedule every week.
.Q7: Can you provide the steel certificate and heat-treatment certificate?
A7: Yes, all steel certificate or hardness certificate will send together the mould to our customers.
.Q8: What is your terms of payment?
A8: FOB Shenzhen, 40% deposit with order, 30% T1 sample approval, 30% balance before shipment.
.Q9: How do you package the moulds?
A9: We package the moulds with wooden case.
.Q10: Do you make spare parts for customers?
A10: Yes, we will provide spare parts for moulds if required by our customers.